1. Which three
computer components contain hazardous materials and require special handling
for disposal? (Choose three.)
*batteries
*monitors
*printer toner cartridges
2. A technician
accidentally spills a cleaning solution on the floor of the workshop. Where
would the technician find instructions on how to properly clean up and dispose
of the product?
*the material safety data sheet
3. Which two tools can
help protect against ESD? (Choose two.)
*antistatic wrist strap
4. Refer to the
exhibit. Which type of tool is presented in the graphic?
*Phillips-head screwdriver
5. Which precaution
should be taken when working around electronic devices?
*Avoid using magnetized tools.
6. Which step should
be performed first when servicing computer equipment?
*Turn off and remove the power source.
7. Which condition
refers to a sudden increase in voltage, which is usually caused by lightning?
*spike
8. A technician has a
room of computers which are running very hot. The technician discovers that the
heat sinks in the computers are very dusty. What should the technician use to
clean the heat sinks?
*compressed air
9. Which tool in
Windows XP gives a technician access to initialize disks and create partitions?
*Disk Management
10. The performance of
a computer is reduced after it has been using the Internet. Which three tools
could be run to try to improve the performance of the computer? (Choose three.)
*Spyware Remover
*Defrag
*Disk Cleanup
11. Which two types of
tools can help protect a computer from malicious attacks? (Choose two.)
*Anti-virus software
*Spyware Remover
12. Which Windows XP
command-line utility scans the critical files of the operating system and
replaces any files that have been corrupted?
*System File Checker
13. Which
characteristic defines EMI?
*electromagnetic fields that are used to reshape weak signals
that are affected by external noise
14. Which computer
components must a technician never try to work on when wearing an antistatic
wrist strap?
*CRT monitor
15. Which condition
refers to a reduced voltage level of AC power that lasts for a period of time?
*brownout
16. What is
recommended to remove dust from inside a computer case?
*can of compressed air
17. Refer to the
exhibit. Which type of tool is shown in the graphic?
*digital multimeter
18. Which tool should
be used if a user needs to optimize space on a hard drive?
*Format
19. What are two
significant sources of EMI? (Choose two.)
*infrared mice
*electrical storms
20. A technician wants
to limit the chances of ESD affecting his workspace. Which three precautions
should be taken? (Choose three.)
*Ensure antistatic mats are on the workbench and floor.
*Wear an antistatic wrist strap.
*Keep all components in antistatic bags.
21. What is the proper
way to dispose of outdated CRTs?
*All of the components should be disposed of in compliances with
local environmental regulations.
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